Napa Valley Marriott Hotel & Spa

I enjoyed the amenities: wine tasting, hors d'oeuvres and continental breakfast.

There was a problem with a charge for wireless. It was supposedly waived before we left but I had to call after I returned home to have it waived.

Rooms excellent

Staff service was very poor. The hotel has had a refurb, which looks great, but the staff especially in restaurants and bar were very poor, slow and forgetful. The club room is a waste of time, dont go for breakfast, no plates, cutlery, very poor food choice and quality. However the concierge in club room is very helpful.

Our room was very nice and although located near the parking area, was very quiet. Love the black out curtains since we are not morning people. We took advantage of the bar area and enjoyed the wine tasting in the lobby. It was easy to get a cab to our restaurants. The location was convenient for what we had planned.

The hot tub at the pool was never working and looked like it had not been cleaned. There were many families over the weekend and, it seems, that manners are a thing of the past. We are Elite members and the poor employee working the lounge could not keep up with the "piles" of food people were taking outdoors with them. Guests who use the pool area did not return their used towels to the bin and tied up lounges since others could not tell what was available. I'd suggest Marriott consider adding chairs/lounges to the pool area. There were not enough available for the number of people using the pool.

Convenience for running Napa Marathon. Comfortable Beds.

Restaurant not available (during renovations)

Helpful staff, nice and clean rooms, quiet rooms, and like-new facitlity. Housekeeping was excelent. Reasonable given the location. I especially liked the quiet rooms.

Room heater was noisy, though, and a little hard to figure out.

5:30pm to 7:00pm snack

in construction

The hotel was being renovated and we had not been told prior to the stay. So no cafe, bars extra.

Wine and chees in the afternoon, then desert at night and breakfast inthe am - delicious!

Check in Service was outstanding, pleasant and friendly staff, it is obvious that customer satisfaction and service is a priority, and service is detailed (i.e. birthday cake and wine). We left very satisfied and plan to return.

Dyan and my eyebrow attendant (I am so sorry I cannot remember her name) did a wonderful job for me. I am in process of moving to sf (from fl) and am considering having them do my nails, etc on a regular basis. Cleanliness of the room and the deal I received via one of the booking agencies on Trip Advisor.

Charge for Valet parking is too high, especially considering I always walked over to my car and did not have the guys 'go get it'.

The bed was incredibly comfortable, one of the best.

Nothing. It was very nice, convenient to the local wineries.

Concierge was very helpful, friendly and accommodating. The front desk staff always took time to answer questions. Most unique part was the nightly wine tasting from local wineries. It was a great perk for your guests, and also a great opportunity for the local, boutique wineries to display their product. Win/Win/Win

Traffic in area was difficult to manuever at times.

very friendly and accommodating staff. Very comfortable beds!

walls seem pretty thin. Could hear the vacuum cleaner above us.

Rooms are very clean but a bit tired - the basin in the bathroom was cracked and the extendable clothes line over thre bath was broken. The hallways are even more worn looking and dated but still comfortable place to stay.

The location of the hotel was great, easy access to the area. Rooms were very quiet and quite comfortable after a day of winery tours and tastings.